Customer Reviews

What our customers are saying about us

We are committed to making you a long-lasting customer and friend.

Amazing service provided by the whole team! Tudor is brilliant and honest. He sold me a vehicle that would suit my needs and he did not just look for that "next sale". I was taken care of from the moment I walked through the door. This is the second vehicle I have purchased from this branch and I recommend anyone looking for new or used VW to visit this location and speak to Tudor!

Joshua

Definitely a great place to buy a car, dealing with Tudor is always a pleasure.

Jason Fehr

The Customer service here is fantastic, I have been a customer for a long time with three separate vehicles. I recommend 5th Ave to every body over other dealers in the city. I have been dealing with Grace as a service writer for a number of years now and she is fantastic as well. I will buy another car here in the future when the time comes. The Customer service here is fantastic, I have been a customer for a long time with three separate vehicles. I recommend 5th Ave to every body over other dealers in the city. I have been dealing with Grace as a service writer for a number of years now and she is fantastic as well. I will buy another car here in the future when the time comes.

Zachary Farrell

Amazing service provided by the whole team! Tudor is brilliant and honest. He sold me a vehicle that would suit my needs and he did not just look for that "next sale". I was taken care of from the moment I walked through the door. This is the second vehicle I have purchased from this branch and I recommend anyone looking for new or used VW to visit this location and speak to Tudor! Amazing service provided by the whole team! Tudor is brilliant and honest. He sold me a vehicle that would suit my needs and he did not just look for that "next sale". I was taken care of from the moment I walked through the door. This is the second vehicle I have purchased from this branch and I recommend anyone looking for new or used V...

Joshua West

Great customer service at their car service center. Thank you Patrick for looking after us and our car.

Adriana Romero

I had the most positive experience with Grace servicing my car today. She was kind, patient and honest, and as someone who is still learning about her vehicle, she really supported me and did everything to answer my questions and help me learn. She was also very easy to get along with and she recommended only the services for my car that were needed right now and explained what can be done later. I never left a VW dealership happier. Thank you! If you get this girl you are guaranteed to be in good hands! I had the most positive experience with Grace servicing my car today. She was kind, patient and honest, and as someone who is still learning about her vehicle, she really supported me and did everything to answer my questions and help me learn. She was also very easy to get along with and she recommended only the services for my car.

Natalia Hennady

Just bought a brand new Jetta from 5th Ave Auto Haus and could not be happier with the service I received. Alejandro, the salesman that helped me out, was super friendly and professional. He was also very knowledgeable and did a great job at explaining everything to me, including warranty and service info. I'm looking forward to picking up my car in a few days!

Giovanni Bruno

Just bought a used beetle from Fifth Ave Auto Haus. Alejandro advised me and answered all my questions in a very friendly yet professional manner. I strongly recommend going to see Alejandro when you decide to buy a VW car. I am very pleased with the purchase.

Rose McCall

I just picked up my Tiguan today. Alejandro Palacios was my salesman. He was a pleasure to deal with. He gave us a great deal and was very friendly and professional to deal with. His customer service is excellent, he could not do enough for me. Today when I picked the car up he went through all the controls with me to make sure I felt comfortable in the vehicle. I also dealt with the finance department who arranged the pick up and plates for my vehicle, and they were very professional. I would definitely recommend both this dealership and Alejandro to anyone who is in the market for a VW car. I am looking forward to dealing with this dealership to have my car serviced. They are professional, efficient and make you feel welcome when you walk in through the door.

Lorraine McGowan

I picked up my new vehicle yesterday after purchasing it last week from 5th Ave VW. Alejandro Palacios was my salesman and he was thorough, honest and knowledgeable on the product and financial offerings. I wouldn't hesitate to deal with him and the team at 5th Ave VW again. The whole experience from purchase to financing to collection was enjoyable and I'd like to thank the whole team at 5th Ave VW for making this an easy and smooth transaction. See you next time!

Alan Brazendale