Professionalism and concern for my situation!

Recently I had my panorama roof shatter on my Passat CC, I decided to take my car to Fifth Ave. I bought my first car (Jetta) in 1995. 20 years later I'm on my 5th car with the dealership and look forward to my sixth in the near future. I wasn't really expecting much but wasn't sure how to proceed as it was late Saturday. Alicia the sales manager was very helpful, decided my car shouldn't be driven in case further damage occurred. She proceeded to set me up with a loaner vehicle and had me on my way within the hour. My car was parked in the service bay for security purposes as well. I can't say enough about Alicia's professionalism and concern for my situation! Big thanks to her and the staff on Saturday, if your looking for a car Fifth Ave. is definitely worth your time.

Other customers satisfied

We traded in our car for a Jetta and the service was outstanding! We were in and out in a timely fashion and Alejandro, our salesman, was very kind and patient with us. He understood our... Read more

Our experience with Fifth Avenue VW was amazing. The staff were friendly, courteous and very respectful of our time. We love our new Jetta and would highly recommend purchasing a vehicle... Read more

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