At Fifth Avenue Volkswagen, we know that keeping our clients and building long-term relationships with them starts with exceptional customer service, and that’s why we have always strived to exceed your expectations with every visit. When you visit our after-sales service departments which include service and maintenance, genuine Volkswagen parts and accessories, and a complete detailing center, the first thing you will notice is how we put everything in place to ensure your satisfaction.
Fifth Ave VW Competitive Policies
- “No Surprise” Price Guarantee
- We will quote you the “all in” cost of your service or repair prior to your VW going into the shop.
- If there are add-on repairs or services you will be quoted individually and summarized in to a quote guarantee.
- If your invoice should be over your signed quote guarantee we will pay the difference.
Fifth Ave VW Competitive Guarantee
- We will match any written quote for service or repair using Genuine VW Original parts from any competitor.
Our 2 Year/ Unlimited Mileage Warranty on all VW repairs.
- If you perform your VW vehicle repairs and maintenance with us the parts and labour are covered for 2 Years/Unlimited KMs nation wide.
Look inside our service department before your visit
Award-Winning Volkswagen Service in Calgary, Alberta
It’s that level of dedication and care that allowed us to earn Volkswagen’s coveted Wolfsburg Crest Club Member award which recognizes Volkswagen dealerships all over the world that provide exceptional customer service. We are proud of our achievement, and we will continue to make sure we assist each of our clients with personalized service, honesty, and respect.
Also notable is the Volkswagen Guild Award Diamond Level. This award is for Service and Parts exceeding customer and corporate expectations and is only given to the Top 10 Dealer Service and Parts Departments in Canada.
We don’t win these awards alone. It takes award winning clients like you to help us achieve these goals. Thank you!
Here are some of the ways Our Volkswagen service department adds value to your experience.
- We utilize UBER for your ride to work or home with end of service pickup inside Calgary city limits and limited service to surrounding communities.
- Online booking with instant confirmation 24/7
- We honor all Canadian Volkswagen warranties including VW New Car, VW Pure Certified, and VW Protection Plus no matter where you purchased your VW! – We also honor most aftermarket warranty contracts.
- 30 Point Inspection with fluid top-up included when vehicle in for any service.
- Newest “State of the Art” VW service facility in Calgary with over 30 years experience and some of Calgary’s best trained VW Technicians.
- Complimentary car wash with every service performed.
- No charge remote batteries when required. Just drop by.
- Lounge with complimentary beverages, TV and Wi-Fi internet. We also have a full-service vending machine full of snacks and beverages.
- “No Surprise Service Pricing” means the price quoted for requested work at the beginning of the service is the price after service
- 4 Service Advisors with a combined 42 years of Volkswagen experience.
- 10 VW Technicians with a combined 160 years of Volkswagen experience that are recertified yearly to keep up with the latest technology.
Here are just some of the services offered at Fifth Avenue Volkswagen:
- Lube, Oil & Filter Change
- Front End Alignment
- Maintenance (Wipers, Headlights, Etc)
- Replace / Adjust Brakes
- Service Package
- Muffler / Exhaust Repair
- Coolant Flush
- Vehicle Checkup / Inspection
- Transmission Flush
- Electrical Service
- Tire Balance
- Filter Replacement
- Tire Rotation
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