Volkswagen builds some of the most precisely designed vehicles in the history of the automotive industry. However, keeping those cars and SUVs in peak condition requires a partnership between the vehicle's owner and a trusted, qualified service facility -- like the one at Fifth Avenue Volkswagen. Our service department has very convenient hours, but we don't have people staffing the facility 24 hours a day. However, that doesn't mean you can't schedule an appointment for automotive service whenever you want. Let's take a look at a few things you might want to know.
Transparency is an important part of how we at Fifth Avenue Volkswagen build trust with our customers, in every phase of our operations. Our No Surprise Pricing policy requires our service advisors to provide customers with the real cost of maintenance and repairs before the work starts. Additionally, all of our prices include all applicable costs, including shop supplies, environmental fees and taxes. This simple service is offered by very few, if any, of our competitors.