Volkswagen builds some of the most precisely designed vehicles in the history of the automotive industry. However, keeping those cars and SUVs in peak condition requires a partnership between the vehicle’s owner and a trusted, qualified service facility – like the one at Fifth Avenue Volkswagen. Our service department has very convenient hours, but we don’t have people staffing the facility 24 hours a day. However, that doesn’t mean you can’t schedule an appointment for automotive service whenever you want. You can schedule Volkswagen service online using our convenient online form. Let’s take a look at a few things you might want to know.
What Happens After Scheduling an Appointment Online?
There are a series of things that will happen after an appointment is scheduled online at the Fifth Avenue VW Service Department. Each of the following steps is taken to ensure that our team is properly prepared to take care of your vehicle and to make sure we are as transparent as possible through the entire service process. After you book an appointment online:
- Customers will receive a confirmation email that will outline the requested services.
- A Fifth Avenue VW Service Advisor will also review the service request and reach out for clarification if it’s needed.
- Our team will also check for any active recalls on Volkswagen vehicles that come into the service department.
- Customers will also get a reminder one or two days before the appointment.
No Surprise Pricing Policy
Transparency is an important part of how we at Fifth Avenue Volkswagen build trust with our customers, in every phase of our operations. Our No Surprise Pricing policy requires our service advisors to provide customers with the real cost of maintenance and repairs before the work starts. Additionally, all of our prices include all applicable costs, including shop supplies, environmental fees and taxes. This simple service is offered by very few, if any, of our competitors.
Schedule a Service Today!
PLEASE NOTE THAT THE 6:30 AM SLOT IS FOR
LATE NIGHT AND EARLY BIRD KEY DROP BOX BOOKINGS ONLY.
WE ARE NOT OPEN AT THIS TIME AND
WILL OPEN AT 7:00 AM
All Prices Inc. Enviro Fees and GST.